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FAQ

  • What sizes do you offer?
    We offer small, medium, large, and XL. Any size larger than those is an additional cost.
  • Is there a limit to how many products I can order?
    That's the best ducking part! There is no limit to how many you could order! The special number to keep in mind is 200! If you spend $200 or buy 200 products, then your shipping is FREE!!!
  • How long would it take to receive my product?
    You will receive your product within 14 days.
  • What is your return policy?
    IT'S JUST A DUCKING COMPANY COMPANY offers a 30-day warranty for any faulty products/files sent out to the customer. A simple conversation about the problems with your product, will result in a full replacement of said item, or a recreation of sorts. IT'S JUST A DUCKING COMPANY COMPANY will NOT cover any damages to files or items caused by user error. IT'S JUST A DUCKING COMPANY COMPANY holds proof of all of the quality of said products (unless stated otherwise prior) going out to each customer so there is no room for miscommunication between customer and supplier (IT'S JUST A DUCKING COMPANY COMPANY). IT'S JUST A DUCKING COMPANY COMPANY liability is limited to the order price.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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